To register and monitor your device, follow these steps:

1. Open the app and go to the Home screen.
2. Click on "Add Device" and fill in the required details.
3. Click "Register" to complete the registration.
4. Turn on the power of the device and wait a few seconds for initialization.
5. Return to the Home screen and click on "Dashboard" of register device.
6. You will now see the real-time data and status of your registered device.

If the device does not show data, ensure it is powered on, check your internet connection, and try refreshing the Dashboard.

To register a complaint:

1. Go to the Complaint section and click on "Register Complaint".
2. Fill in the details and submit.
3. You will receive an automated call regarding your complaint.
4. The issue will be addressed, and a solution will be provided.
5. Once resolved, go to Complaint > View Complaint, click "View", and mark it as Solved.

For further assistance, contact support.

• Ensure that the device is powered on.
• Check your internet connection.
• Wait a few seconds and refresh the Dashboard.
• If the issue persists, try restarting the device or contact support.

To view the active schedule on your device:

1. Go to the Home screen.
2. Click on "Program".
3. You will see data for Device's Program A, Device's Program B, PIT, and PRT.

This will display the current schedule and running status of your device.

To check the total water flow, follow these steps:

1. Go to the Home section of the system.
2. Navigate to the Dashboard.
3. The dashboard will display real-time data related to water flow, including total consumption, flow rate, and other relevant metrics.

If you do not see the data, ensure that the system is properly connected and refreshing the latest readings.

Follow these steps to change the SIM and configure it for data communication:

1. Send APN Command:
   • Click on Home in the system.
   • Go to the Dashboard.
   • Click on Settings.
   • Send the APN command for the new SIM you are using.
2. Wait for Confirmation:
   • You will receive a notification confirming the APN change.
3. Change the SIM:
   • Power off the device.
   • Replace the existing SIM with the new one.
   • Power on the device.
4. Check Connectivity:
   • The device should now work fine with the new SIM, and data communication should resume as expected.

If you face any issues, ensure that the APN details are correct and that the SIM has an active data plan.

Follow these steps to change PIT and PRT:

1. Go to Home and open the Dashboard.
2. Click on Settings.
3. Select Pump Programming and choose the desired option.

   3.1 NOTE: Don't set both values to zero.

4. Wait a few minutes for the notification confirming the update.
5. Go back to Home, select Program, and you will see the updated PIT and PRT values.

The changes should now be applied successfully.

Follow these steps to update your password:

1. Go to Profile:
   • Navigate to the Profile section of your account.
2. Edit Profile:
   • Click on Edit Profile.
3. Change Password:
   • If you only want to change the password, do not modify any other details. Simply click on Change Password.
   • If you also want to update profile details along with the password, make the necessary changes and then click Change Password.
4. Submit Changes:
   • Click Submit to save your new password.

Your password will now be updated successfully!